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-   -   Jello Needs Tech Support. (http://ezud.com/forum/showthread.php?t=6947)

Jello 06-22-2009 02:33 PM

Jello Needs Tech Support.
 
BADLY.

Alright, when I startup it's just a black screen with my documents open. No icons, no destop, no taskbar, etc..

I press Control, Alt, Delete and get the task manager open. I then go to the processes tab, and I have 2 explorers.exe running. -_-

Any decent and educated suggestions welcome.

Vista 06-22-2009 02:40 PM

Didn't this happen last time.
End both explorers, new process -> explorer.exe

Delete System32 and get Linux.

EskimoANM 06-22-2009 02:51 PM

I've had a few tech problems lately that are sort of similar, so i'll give my 2 cents.

- If you don't feel comfortable going through system processes to fix the problem, i'd recommend trying to backup your files and reformatting the c drive.

- If you want to fix the problem, i'd firstly check for any spyware or malware. I'd recommened going on the internet ( on safe mode) to download malware bytes anti malware or spybot search and destroy, they are both free programs and will detect any spyware that may be causing this probelm.

- This problem is also caused by registry errors, so i'd also recommened using Ccleaner or registryeasy, to fix registry entries.

- If the problem persists i'd recommened reinstalling windows or going to http://www.techguy.org/ . They have some technicians that work for microsoft and can assist you with any problems.

Jello 06-22-2009 04:31 PM

After 2 hours, 57 minutes and 47 seconds of talking to Microsoft. I fixed it.

Finally. Thanks for your help anyway guys.
Locked.


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