Jello Needs Tech Support.
BADLY.
Alright, when I startup it's just a black screen with my documents open. No icons, no destop, no taskbar, etc.. I press Control, Alt, Delete and get the task manager open. I then go to the processes tab, and I have 2 explorers.exe running. -_- Any decent and educated suggestions welcome. |
Didn't this happen last time.
End both explorers, new process -> explorer.exe Delete System32 and get Linux. |
I've had a few tech problems lately that are sort of similar, so i'll give my 2 cents.
- If you don't feel comfortable going through system processes to fix the problem, i'd recommend trying to backup your files and reformatting the c drive. - If you want to fix the problem, i'd firstly check for any spyware or malware. I'd recommened going on the internet ( on safe mode) to download malware bytes anti malware or spybot search and destroy, they are both free programs and will detect any spyware that may be causing this probelm. - This problem is also caused by registry errors, so i'd also recommened using Ccleaner or registryeasy, to fix registry entries. - If the problem persists i'd recommened reinstalling windows or going to http://www.techguy.org/ . They have some technicians that work for microsoft and can assist you with any problems. |
After 2 hours, 57 minutes and 47 seconds of talking to Microsoft. I fixed it.
Finally. Thanks for your help anyway guys. Locked. |
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