Well I was bugging and I decided to try to get capes and helms in cwars. Long story short I got the cape but sadly no helm. I had no cwars interfaces or cloak.
I also discovered a way to delete my fire cape on accident..
Just don't enter the waiting room with a cape equipped and you'll be fine. When you enter the waiting room with a cape equip the game just deletes your cape and equips your team cloak.
My fire cape =/ lol, at least fire capes are easy to get and not worth havin no more lol
Reason there is no shadow is because he's playing safemode, safemode puts all graphical things at lowest meaning taking off character shadowing ; Anyways this bug is real